SMS and Messaging Terms

Last updated: 9 October 2026

These terms cover account-verification messages, requested notifications, WhatsApp conversations and requested automated calls from DYNAM Consulting. They supplement the Terms of Service. The Privacy Policy explains how we handle contact details and message records.

1. Your number and your choices

Use a number that you control or are authorised to use. Tell us if the number changes or is reassigned. Phone verification establishes control of a number. It does not itself permit promotional messages. Accepting general service terms does not subscribe you to every messaging programme.

We record consent for the message type you request. Consent for one type does not automatically cover another type. You can decline optional service notifications and still use the web service. Some account-access methods need a verification message to complete your request.

2. Account-verification messages

When you request phone verification, we may send a one-time code through the channel shown on that screen. Use the code only for that request. Do not share it with another person. The usual frequency is one message per code request. A resend request may cause another message. Verification messages are not permission to send product promotions.

3. Requested automated calls

When you request a demo call, you ask DYNAM's automated assistant to call the number you provide. The assistant uses AI. It is not a human caller. Requesting that call does not enrol you in recurring promotional calls or optional SMS notifications. A failed or unanswered call does not guarantee a retry.

Where a call is recorded or transcribed, the applicable notice must explain that before collection begins. The Privacy Policy covers the resulting records. Any consent required for recording is separate from permission to place the call.

4. Optional notifications

Where offered, you can request a registration-link SMS after a demo call. It becomes eligible only after the call was answered and ended. An unanswered call, busy line or voicemail does not qualify for that follow-up. The current demo follow-up request expires after 24 hours.

An assistant-ready SMS may be offered where that notification is enabled. It requires a separate notification request and a working destination. We do not treat completion of the current registration form as that request.

These notifications are ordinarily limited to one message per eligible request. Necessary opt-out confirmations and replies to your own messages may be additional messages. Eligibility and consent do not guarantee delivery.

5. WhatsApp

Opening a WhatsApp link or scanning a QR code does not itself send a message. You choose whether to send the first message or complete the connection step. We use the connection details to route the conversation to the correct assistant. SMS permission does not automatically grant WhatsApp permission.

WhatsApp and its provider terms also apply. Only supported features and approved destinations are available. You can stop the conversation, use WhatsApp's blocking controls or contact us to remove the connection.

6. Promotional messages

This programme does not enrol you in recurring product promotions. If we offer promotional messages, the request must describe their subject and how to stop them. We will collect the consent required for that programme before sending them. Promotional consent is not a condition of purchasing or using DYNAM.

7. STOP, HELP and restarting messages

Reply STOP to stop messages from the applicable DYNAM SMS programme. You may receive one message that confirms the opt-out. Reply HELP for assistance or email info@dynamconsulting.com.

A provider may apply an opt-out to other messages from the same sender, including verification messages. If this prevents account access, contact us for an available alternative. Do not assume that replying START has restored a programme unless the service confirms it. Rejoining must use a supported consent process.

8. Charges and delivery

Message and data rates may apply. Your mobile provider's charges apply. Message frequency depends on your requests and the programme described when you opt in. Delivery depends on coverage, provider rules and technical availability. Carriers are not liable for delayed or undelivered messages. Nothing here excludes a DYNAM obligation that applicable law does not allow us to exclude.

Do not use these channels for emergencies or time-critical safety instructions. Use the relevant emergency service instead.

9. Records, privacy and contact

We keep the consent wording or version, choice, time, verified-number reference and programme records needed to operate the service. We also keep opt-out records to respect your choice. We do not sell or share mobile numbers or messaging-consent records with third parties for their marketing. Necessary messaging providers may process them to deliver and protect the service.

Contact: DYNAM Consulting, Ireland · info@dynamconsulting.com.